Shipping and Refund Policy
Orders process within 1-2 weeks for shipping. Customs can take up to 3-4 weeks for completion. This is to help maintain my health, thank you for understanding. I’m flexible, however. Need it sooner? Send me a message, I’m happy to work with you! Tracking is always provided unless First Class Mail is selected at checkout. Please be advised that USPS does NOT provide a tracking number with this option. To receive tracking you must select First Class Package.
I do not have set shipping days but know that I try to send out my orders in bulk every Wednesday. I do have chronic illnesses so sometimes shipping will take a bit longer if I am ill, however your item will always be shipped to you within 2 weeks of purchasing.
I am NOT responsible for any damage caused or lost items by USPS or any other shipping company, or any customs charges. You agree to these terms when placing your order.
If you are unhappy with your purchase and would like a replacement or refund (and I agree to it after sufficient proof is shown), I do ask that you send your item BACK to me IN ITS ORIGINAL CONDITION and pay shipping. A refund or replacement will not be sent out to you until it has arrived back in my possession. If you send back the item WITHOUT tracking and it gets lost in the post, I am NOT responsible for this. This is to cover me losing money, thank you for understanding.
Please remember that I am only a person behind this business, and sadly do not have the resources to instantly refund or remake a product lost or damaged by a postal service company. Sadly any lost or broken packages are not my responsibilty once they leave your hand and any problems should be brought up with usps once package is in their possession. I sadly dont have any control over where your package is or what happens to it once sent.